FAQ

What's the concept all about?

Loginn’s smart hotels are designed for the modern traveler; Forget about dining rooms (you are in Tel Aviv, go out to eat), bow-tied receptionists (everything is digital), and lobbies with old magazines. Enjoy a perfect personal space in a killer location; with everything you need, and none of the stuff you don’t want to pay for.

Do you have a reception?

Our reception is online, 24/7. We believe in saving costs for our Loginners by reducing the need for a traditional physical reception – anything you need is just one WhatsApp message away! Our team is always around to ensure everything is okay and can come to meet you if you want or need.

How do I check in?

Quick and hassle-free check-in! No more waiting in long lines - it's all online.
Go to https://loginn.app/ and complete the online check-in in just 2 minutes! After you finish online check-in, we'll send you the check-in instructions via email and WhatsApp 3 hours before your check-in time.

When is check-in/out?

Check-in starts at 15:00. For same-day bookings, check-in is from 17:00.
Check-out is by 10:00 (11:00 at Savanna Hotel).

Can I check in earlier?

Arriving earlier? We’ll be happy to give you an early check-in for free if your space is already available and clean. Please note early check-in cannot be pre-booked. We have luggage keeping space in almost all of our hotels.

Can I check out later?

Stay in bed longer! Add 2 hours for just 50 ILS, or enjoy a super-late Saturday checkout at 50% off, subject to availability.

Where can I park my car?

Closest parking lot:

  • Savanna Hotel - Dizengoff Center Parking Lot (upper part on the western side. Navigate to 69 Bograshov and turn right to the upper part of the lot) Google maps
  • Pixel Hotel - Dizengoff Center Parking Lot (Dizengoff St 50) Google maps
  • Silicate Hotel - Hayarkon Central Parking (HaYarkon St 78) Google maps
  • Colorbox Hotel - Tel Nordau Parking (Frishman St 28) Google maps
  • Monochrome Hotel - Central Park Lev Tel Aviv (Yavne St 11) - Google maps
  • Blondie ApartHotel - Flea Market Parking (Rabi Pinkhas St 4) Google maps
  • Pink guesthouse - Flea Market Parking (Rabi Pinkhas St 4) Google maps
  • Sienna - Flea Market Parking (Rabi Pinkhas St 4) Google maps

When will my room be cleaned?

Our concept focuses on saving costs for our Loginners. That's why daily housekeeping isn't included by default– it's flexible and up to you to decide the frequency and timing. You can always purchase the additional housekeeping services as needed.

Can I come with my pet?

Dogs are welcome to stay for free. Other pets upon request.

Is there breakfast?

We don't have dining rooms in our hotel, and we trust Tel Aviv to always have something tasty and exciting to offer. For those who want a breakfast deal, we offer a special voucher for Loginners for breakfast on Dizengoff Square at 70 ILS per person, where you can order any dish you want plus a drink ☕.

Can I store my luggage?

Yes, there is an option for free luggage storage in almost all of our hotels. Ask our team for more info.

How do I modify or cancel my reservation?

These changes can be done as per the cancellation or amendment policy you’ve booked for. For more assistance, please contact our team.

Where can I see my invoice?

Once you finish our online check-in and payment, an invoice will be instantly sent to your email. If you've paid through another method (for example Airbnb), our finance team will send you an invoice within 5-7 days from check-in.

I'm a tourist. How do I get exempt from VAT?

Simply upload your tourist visa (type B2/B3/B4) during the online check-in process and if the visa is valid, you'll get 17% VAT off.
Please note: The prices on our English website exclude VAT, while the Hebrew website includes it.

How old do I have to be to stay?

You've got to be 18+ to book and stay with us. Under-18s can join, but only with an adult.

Can I get a baby cot?

Cots for children up to 2 years old are available upon request and subject to availability.

How can I get in touch?

We're available 24/7 via:
WhatsApp: +972-53-777-3427
Call: +972-53-777-3427
Email: [email protected]
Contact form: https://www.loginnhotels.com/
Instagram: https://www.instagram.com/loginnhotels/ (Available on weekdays)
Facebook: https://www.facebook.com/Autonomous.hotels.tlv (Available on weekdays)